I can't do my test

Having trouble completing your test? Don't worry! We'll help you identify and solve any problems that may be preventing you from taking your test, so you can resume your follow-up with complete peace of mind. Check that you are connected to the...

I can't quit the application

Can't get out of the application? Here we explain the simple steps you need to follow to close the application correctly and solve this problem quickly, depending on your device. If you're using an Apple device You have a device with...

I forgot my password

Forgot your password? It happens to everyone! We will guide you step by step to reset your password with ease, so you can continue using OdySight with complete peace of mind. Here are the steps to follow if you have forgotten your password...

My e-mail address is not recognized

The app doesn't recognize your email address? Don't worry, you can also receive information (such as a one-time code) by text message. We'll guide you step by step to help you resolve this issue. Check with your doctor to make sure that...