Help Center | I'm having trouble | Patients

I can't quit the application

Can't get out of the application? Here we explain the simple steps you need to follow to close the application correctly and solve this problem quickly, depending on your device.

If you use an Apple

  • You have a device with a home button
    • Press the Home button (the round button at the bottom of the screen) twice in quick succession. The list of currently running applications will be displayed with the OdySight window in the foreground.
    • Drag the OdySight window from the bottom up until it disappears.
  • Do you have a device without a home button
    Place your finger at the bottom of the screen and slide it upward to bring up the list of apps currently in use
    The app is closed if the window has disappeared.

If you are using an Android device

  • Swipe your finger from bottom to top, and you will see three buttons appear at the bottom of your screen.
  • Press the middle button to exit the app and return to the main screen.

Need help? Contact support.

Can't find the answer to your question?