The app doesn't recognize your email address? Don't worry, you can also receive information (such as a one-time code) via text message. We'll guide you step by step to help you resolve this issue.
- Check with your doctor that the prescription has been filled.
- Verify the email address you provided when creating your account.
- Enter the address given to your doctor, even if it is incorrect, and you will receive the new code by SMS.
