The application doesn't recognize your e-mail address? Don't worry, you can also receive information (such as a new encrypted key) by SMS. Here's a step-by-step guide to help you solve the problem.
- Check with your doctor that the prescription has been filled.
- Check the e-mail address you provided when creating your account
- Enter the address given to your doctor, even if it is incorrect, and you will receive the new code by SMS.
